Accord Canada offers a professional development program in association with Michelle LeBaron. Our program is designed to build the negotiation, facilitation, mediation, and process design capacity necessary to support interest-based approaches to public policy decision-making and dispute resolution.

All of our courses are structured to help participants build on their existing knowledge and experience as they learn new approaches to resolving complex disputes. The emphasis is on acquiring new skills through simulations, case studies, demonstrations and other experiential learning tools. Each course can be tailored or integrated with others to meet particular needs.

Turning Conflict into Consensus: Mediation Theory, Process and Skills

This course explores the theory, process and skills of intervention in multiparty public disputes. Participants will explore the roles of third party mediators and facilitators as they build on their communication skills and collaborative capacities that are so important to successful practice. They will integrate understanding of a process framework through experiential exercises and learn specific approaches to deal with strong emotions, power and cultural dynamics in conflict. Other subjects covered include dealing with emotion, power and cultural differences in mediation.

The course is of particular interest to public managers, tribunal members, lawyers and others wishing to enhance their third party intervention skills.

Turning Conflict into Consensus is usually offered in a three-day course format.

Please note this course is currently only offered on a customized basis, tailored to the needs of the client group or organization (usually 16-24 participants). For more information, please contact us.